Terms & Conditions

Last update: October 13, 2025

Welcome to Lumena: Energy Healing ("App", "we", "us", or "our"). Please read these Terms of Service ("Terms") carefully before using our App.

  1. Acceptance of Terms

    By downloading, installing, or using the Lumena: Energy Healing App, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the App.

    We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms within the App or updating the "Last Updated" date. Your continued use of the App after such modifications constitutes your acceptance of the updated Terms.

  2. Description of Service

    Lumena: Energy Healing is a wellness application available on iOS devices that provides energy healing content. The App is designed for personal wellness and self-care purposes.

    Important Disclaimer: The App is not intended to diagnose, treat, cure, or prevent any disease or medical condition. The content provided is for informational and wellness purposes only and should not replace professional medical advice, diagnosis, or treatment.

  3. Eligibility

    You must be at least 13 years of age to use this App. If you are under 18, you must have your parent or legal guardian's permission to use the App. By using the App, you represent and warrant that you meet these eligibility requirements.

  4. No Account Required

    Our App does not require registration or account creation. You may use the App without providing personal identification information such as email addresses or phone numbers.

  5. Subscription and Payment Terms
    1. Apple In-App Purchases

      The App offers subscription services purchased through Apple's In-App Purchase system. By subscribing, you agree to Apple's Terms of Service and these Terms.

    2. Subscription Plans
      • Subscription plans, pricing, and billing periods are displayed within the App
      • Payment will be charged to your Apple ID account at confirmation of purchase
      • Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period
      • Your account will be charged for renewal within 24 hours prior to the end of the current period
      • You can manage your subscription and turn off auto-renewal in your Apple ID Account Settings
    3. Free Trials

      If offered, free trials allow you to try subscription features at no charge for the specified trial period. You may cancel before the trial ends to avoid charges. If you do not cancel, you will be charged the subscription fee.

    4. Cancellation and Refunds
      • You may cancel your subscription at any time through your Apple ID Account Settings
      • Cancellation takes effect at the end of the current billing period
      • No refunds will be provided for partial subscription periods
      • Refund requests must be submitted to Apple according to their refund policy
      • We do not have access to or control over Apple's payment and refund processes
  6. License and Restrictions
    1. Limited License

      Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the App on iOS devices that you own or control, solely for your personal, non-commercial use.

    2. Restrictions
      You agree NOT to:
      • Modify, adapt, translate, or create derivative works of the App
      • Reverse engineer, decompile, disassemble, or attempt to derive the source code of the App
      • Remove, alter, or obscure any copyright, trademark, or other proprietary rights notices
      • Use the App for any illegal, unauthorized, or commercial purpose
      • Distribute, rent, lease, lend, sell, or sublicense the App
      • Use the App in any way that could damage, disable, overburden, or impair our servers or networks
      • Attempt to gain unauthorized access to any portion of the App or related systems
  7. Intellectual Property Rights

    All content, features, and functionality of the App, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, and software, are owned by us or our licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

  8. Third-Party Services and Data Collection
    1. Analytics and Attribution Services

      The App integrates third-party services to improve user experience and App performance:

      • TalkingData: Used for analytics, including user behavior tracking, app usage statistics, and crash reporting
      • Adjust: Used for mobile attribution, including tracking app installations and revenue from different marketing channels
    2. Data Collection

      While we do not directly collect personal identification information (such as email addresses or phone numbers), the integrated third-party services may collect:

      • Device information (device model, operating system version)
      • Usage data and in-app behavior
      • App performance and crash data
      • Attribution data related to app installation sources
    3. Data Collection

      While we do not directly collect personal identification information (such as email addresses or phone numbers), the integrated third-party services may collect:

      • Device information (device model, operating system version)
      • Usage data and in-app behavior
      • App performance and crash data
      • Attribution data related to app installation sources
  9. User Conduct

    You agree to use the App in compliance with all applicable laws and regulations. You will not use the App:

    • In any way that violates any applicable federal, state, local, or international law
    • To harm, threaten, harass, or intimidate any person
    • To impersonate or attempt to impersonate the App, our employees, another user, or any other person or entity
    • In any way that infringes upon the rights of others
  10. Health and Medical Disclaimer

    IMPORTANT: The content and services provided by Lumena: Energy Healing are for general wellness and informational purposes only.

    • The App does NOT provide medical advice, diagnosis, or treatment
    • Always seek the advice of your physician or qualified health provider with any questions regarding a medical condition
    • Never disregard professional medical advice or delay seeking it because of something you have read or experienced in the App
    • If you think you may have a medical emergency, call your doctor or emergency services immediately
    • We do not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information mentioned in the App

    You acknowledge that:

    • Individual results may vary
    • Use of the App is at your own risk
    • We make no guarantees regarding specific outcomes or benefits
    • Energy healing and wellness practices are complementary approaches and not substitutes for conventional medical care
  11. Disclaimer of Warranties

    THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

    • Warranties of merchantability, fitness for a particular purpose, or non-infringement
    • Warranties that the App will be uninterrupted, error-free, secure, or free of viruses or other harmful components
    • Warranties regarding the accuracy, reliability, or completeness of any content

    We do not warrant that:

    • The App will meet your requirements or expectations
    • Any errors or defects will be corrected
    • The results obtained from use of the App will be accurate or reliable
  12. Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

    • WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
    • OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS LESS

    Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you.

  13. Indemnification

    You agree to indemnify, defend, and hold harmless the App, its owners, operators, licensors, and service providers from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

    • Your use or misuse of the App
    • Your violation of these Terms
    • Your violation of any rights of another person or entity
    • Any content you submit or transmit through the App
  14. Termination
    1. Termination by You

      You may stop using the App at any time by deleting it from your device. If you have an active subscription, you should cancel it through your Apple ID Account Settings to avoid future charges.

    2. Termination by Us

      We reserve the right to suspend or terminate your access to the App at any time, with or without notice, for any reason, including but not limited to:

      • Violation of these Terms
      • Fraudulent, abusive, or illegal activity
      • Extended periods of inactivity
      • Technical or security concerns
    3. Effects of Termination

      Upon termination:

      • Your right to use the App will immediately cease
      • You must delete the App from all devices
      • Provisions that by their nature should survive termination shall survive, including intellectual property rights, disclaimers, indemnification, and limitations of liability
  15. Apple-Specific Terms

    As the App is distributed through the Apple App Store, the following terms apply:

    • These Terms are between you and us only, not with Apple
    • Apple has no obligation to provide maintenance or support services
    • Apple is not responsible for any product warranties
    • Apple is not responsible for addressing any claims relating to the App or your use of it
    • In the event of any third-party claim that the App infringes intellectual property rights, we, not Apple, will be responsible for the investigation, defense, settlement, and discharge of such claim
    • You represent that: (i) you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties
    • Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance, Apple will have the right to enforce these Terms against you
  16. Changes to the App

    We reserve the right to:

    • Modify, suspend, or discontinue any aspect of the App at any time
    • Change subscription pricing with reasonable notice to existing subscribers
    • Update or change the App's features, functionality, or content
    • Impose limits on certain features or restrict access to parts or all of the App

      • We will make reasonable efforts to notify you of significant changes through the App or App Store updates.

  17. Geographic Restrictions

    The App is intended primarily for users in the United States and other countries where its use is lawful. We make no representation that the App is appropriate or available for use in all locations. If you access the App from outside the United States, you do so at your own initiative and are responsible for compliance with local laws.

  18. Governing Law and Dispute Resolution
    1. Governing Law

      These Terms shall be governed by and construed in accordance with the laws of [Insert State/Country], without regard to its conflict of law provisions.

    2. Dispute Resolution

      Any dispute arising from these Terms or your use of the App shall be resolved through:

      • Informal Negotiation: First, contact us to attempt to resolve the dispute informally
      • Binding Arbitration: If informal resolution fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association
      • Class Action Waiver: You agree to resolve disputes on an individual basis only, and waive any right to participate in class action lawsuits or class-wide arbitration
    3. Exceptions

      Either party may seek injunctive relief in court for intellectual property infringement or unauthorized access to the App.

  19. Entire Agreement

    These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the App and supersede all prior agreements and understandings, whether written or oral.

  20. Severability

    If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect, and the invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

  21. Waiver

    Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision. Any waiver must be in writing and signed by us.

  22. Assignment

    You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms without restriction.

  23. Contact Information

    If you have any questions, concerns, or complaints about these Terms or the App, please contact us at: [email protected]

  24. California Residents

    If you are a California resident, you may have these Terms mailed to you electronically by sending a letter to the address above with your electronic mail address and a request for these Terms.

  25. Acknowledgment

    BY USING THE APP, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE, DO NOT USE THE APP.